VPS9

VPS9 review: 

OVERVIEW

Founded in 2010, VPS9 is a privately-held VPS hosting provider that operates as a brand of Apeiron Global Pvt. Ltd. It offers an impressive uptime guarantee, provides comprehensive customer support, and has data centers in the U.S.A., Germany, Netherlands, Russia, and Singapore.

Features and Ease of Use

VPS9 offers a wide range of professional web hosting services including managed VPS, cloud VPS, bare metal servers, and streaming servers. The fully managed VPS option is highly tailored to help you improve your online presence. Its features include:

• cPanel, Plesk or Direct Admin control panel for free
• Basic DDoS protection and CSF firewall
• Superior bandwidth of 100Mbps/1Gbps network lines
• Full management and dedicated support
• Root access with Rootkit Hunter

SSL certificates (to give your customers confidence and improve your search engine ranking) and the Softaculous one-click installer (to install additional applications) are offered separately.

This company’s servers are built on super-fast SSD storage to maximize performance.

Pricing and Support

Looking for shared web hosting? Then you’ll be astonished at VPS9’s high priced plans, especially when you consider that SSL certificates (from Symantec, GeoTrust and RapidSSL) and the Softaculous one-click installer are optional paid extras. But these are not shared hosting services, and the VPS prices for a worldwide presence may well be worth the cost.

You can rent a VPS from VPS9 on one-, three-, six-, or twelve-month billing cycles. You can get a discount if you commit to more than a month at a time, and you can feel reasonably comfortable about doing this thanks to the 30-day money back guarantee (although this may be at odds with a 15-day money back guarantee mentioned elsewhere in the FAQs).

You can make payments through various methods, including PayPal, WebMoney, bank transfers, iDeal, Alipay, Yandex, Qiwi, Dotpay, UnionPay, TrustPay, and Giropay.

One thing I really like about VPS9 is the dedicated 24/7 support. Customer complaints, queries, and concerns are handled through multichannel support systems including phone, live chat, email, fax, or ticket. You can even write to the company! There is a well-populated knowledge base that should help a lot with self-support; and an FAQ section.

All agents were busy when I tried the live chat. But just one day later I received a comprehensive response via the ticket system, including an apology for not being able to attend to me sooner:

How much does VPS9 cost?

VPS9 offers multiple plans priced highest to lowest. The price depends on which type of hosting plan you choose.

Which VPS9 plan should I get?

My recommendation is to start with a cheaper plan. You can always upgrade later on. VPS9 can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from VPS9

How good is VPS9’s customer support?

VPS9 is not ranked as one of our top web hosts. But that can also be a result of VPS9 being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them.

VPS9 operates fully redundant infrastructure at state-of-the-art data centers, backed by a 30-day money-back guarantee, a 99.98% uptime guarantee, and 24/7 support from industry experts.

Pros

• An impressive 99.98% uptime guarantee
• Fully dedicated and responsive 24/7 support
• Worldwide fully-redundant data centers
• SSD storage